What kind of data do we collect?
We collect the below details that you provide us:
- company name;
- phone number;
- postal address;
- BTW-number (Dutch Vat tax-number);
- Bank account number;
- User name, password and e-mail address when you register for a Contentoo-account;
- profile-information that you provide through your account;
- communication between Contentoo and you (we have the right to send you service-related emails).
We collect information that your browser sends when you visit our Website. This logfile can contain information like your IP-address, browser-type, browser-version, which pages on our Website you visit, the time and date of your visit, the time you spend on these pages and other statistics.
We use analytical services from third parties. These help us to measure traffic to our Website and trends on our Website. These tools collect information that has been sent by your computer or by other devices, by our Website, by the pages you visit, by add-ons and by other information that helps us with improving our website. These tools use ‘cookies’. These are simple text files that are stored on your hard disk or in your computer memory. Cookies cannot harm your computer or the files that are on it.
Cookies anonymously collect information about your log-information and your log-behaviour. Google analytics installs a permanent cookie on your web browser to identify you. This cookie can be used by no one else but you.
How do we use this information?
We use all information we collect to support and improve our Website by:
- remembering information, so that a visitor does not have to log in time and time again
- improving and testing the Website’s effectiveness;
- providing the user access to his information as soon as he has logged in;
- listing the statistics, like the total amount of visitors and traffic to the Website;
- fixing or diagnosing technical errors;
- developing new products and applications;
- informing the visitor about the confirmation of his order;
- informing the visitor about the status of his order.
We have the right to use your information to contact you with newsletters or marketing- and promotional materials that can be of interest to you. You can unsubscribe from these communications by clicking ‘unsubscribe’.
How is this information shared?
We will not rent or sell your (personal)details to third parties.
Change of management
Legal request and prevention of damage
In case of a legal request we have the right to access your information and save this and/or share it to comply with a legal request (like a warrant, a court order or a subpoena). We also have the right to save and/or share your information when we believe this is necessary to trace, prevent and broach fraud or other illegal activities and to protect you, ourselves and others.
Information we receive about you can be opened, processed and saved for a prolonged period of time if this is necessary due to a legal request or obligation, due to an investigation relating to out terms and conditions, due to policy or in order to prevent damage in any other way.
Safety and Security
Contentoo has taken appropriate technical and organisational measures to protect your details against theft or any other form of illegal processing. We use safety measures to ensure information through the Website is secured (like requesting a unique password). That said, Contentoo cannot guarantee the information on the Website cannot be opened, disclosed, altered or destroyed. You are at all times responsible for maintaining your unique password and for managing the e-mails between yourself and Contentoo. We are not responsible for functionality, privacy or security measures of any other organisation.
Your information can be transmitted and maintained on computers and/or servers located outside the Netherlands, where regulation and laws regarding security of personal details could be different.
In accordance with Dutch law, Contentoo will not keep your personal details on file for any longer than is necessary to fulfil the purposes for which they are collected or processed.
Access, amendments and right to object
If you wish to access your details, or if you wish to change your details or remove them in case they are not correct, irrelevant, or incomplete, then you can contact Contentoo by sending an e-mail to email@example.com or by sending a letter to: Contentoo B.V., Keizersgracht 127, 1015 CJ Amsterdam.
Applications, Websites and services run by third parties
Privacy of minors
Our Website does not ask specifically and knowingly for details of persons under the age of 18 (“Minors”). If we find out that we collected personal details from Minors without consent of a parent or legal guardian, then we will take steps to remove these details from our servers. If you suspect your child may have submitted personal details to us without your consent, then you can contact us at firstname.lastname@example.org